Plumbers in Las Vegas and Clark County, on time and done right
One call gets you scheduled with a local, independent plumber for the job in front of you: a drain that will not clear, a water heater that quit, a leak you cannot find, or a softener that stopped fighting the valley hard water. Our call center is open 24 hours a day.
- Live call center, 24 hours a day, 7 days a week
- Drains, leaks, repipes, water heaters, sewer lines and fixtures
- Water softener install, repair, replacement and maintenance
- Service on all makes and models
- Las Vegas, Henderson, North Las Vegas and across Clark County
A matching and scheduling service. Work is performed by independent local plumbers.
Speak to a person now
Tell us what is going on and we will get you scheduled.
Call (725) 325-2287A person answers, 24 hours a day, 7 days a week.
- Tell us what is happening in plain words
- We work out what the job actually needs
- We match it to a plumber who covers your area
- No charge to be matched
Work is carried out by independent plumbers, not by Punctual Plumber Pros. Calling is the fastest way to reach us: we do not take enquiries by web form.
Plumbing help across the Las Vegas valley
Plumbing goes wrong at the worst possible time. A water heater fails the morning you have guests. A drain backs up the night before a trip. A softener quietly stops regenerating and you only notice months later when the fixtures are chalky and the coffee maker has crusted over.
Punctual Plumber Pros exists to shorten the distance between that moment and a plumber standing in your kitchen. Tell our call center what is happening and we match the job to an independent plumber working in your part of the valley, then get you on the schedule.
We are a scheduling and matching service, not the plumbing contractor. The plumber who shows up runs their own licensed business. We think saying so plainly is worth more than a badge we cannot back up.
What you actually get from us
A person, at any hour
The call center is staffed around the clock. A burst supply line at 2am is exactly when an answering machine is useless, so you get a live person instead.
Matched to the job
A slab leak, a sewer camera run and a softener swap are three different skill sets. We route the call by what the work actually needs rather than sending whoever is closest.
Every make and model
Between them, the plumbers in our network work on every major brand of water heater, tankless unit, softener, disposal and fixture on the market in southern Nevada.
Hard water is the local specialty
Las Vegas has some of the hardest water in the country. It is behind a large share of the water heater, fixture and valve failures in the valley, so we treat softeners and water treatment as core work, not an upsell.
Plumbing services across the valley
Every service below is covered by plumbers in our network, on all makes and models.
Emergency and repair
4 servicesEmergency plumbing
A live person answers at any hour and gets an emergency onto a plumber schedule.
Learn morePlumbing repair
The everyday repairs: valves, leaks, pressure, drips and the things that quietly waste water.
Learn moreResidential plumbing
Everything a house needs, from a stuck angle stop to a full repipe.
Learn moreCommercial plumbing
Restaurants, offices, retail and multi-unit property, where downtime is the real cost.
Learn moreDrains and sewer
5 servicesDrain cleaning
Kitchen, bath, shower and main line: cleared properly rather than poked at.
Learn moreClogged drains
The drain that will not move, from a single fixture to a backing-up main.
Learn moreHydro jetting
High pressure water that scours the pipe wall instead of punching a hole through the clog.
Learn moreSewer line services
The main line out to the street: diagnosis first, then the least invasive fix that works.
Learn moreSewer camera inspection
Twenty minutes of video that turns an expensive guess into a specific plan.
Learn moreLeaks and pipes
4 servicesLeak detection
Find the leak before anyone opens a wall or a slab.
Learn moreSlab leak repair
Water leaking under the concrete: located precisely, then fixed the least invasive way.
Learn morePipe repair
Burst lines, pinhole leaks and corroded sections, repaired or replaced as the pipe needs.
Learn moreRepiping
Replacing a supply system that has reached the end of its life, instead of patching it again.
Learn moreWater heaters
3 servicesWater heater repair
No hot water, not enough of it, or a tank that has started leaking.
Learn moreWater heater installation
Replacing a failed or ageing heater, sized properly and permitted correctly.
Learn moreTankless water heaters
Endless hot water, with one condition: on Las Vegas water it has to be descaled.
Learn moreWater softeners and treatment
6 servicesWater softener installation
Sized for genuinely hard valley water, installed to code and permitted.
Learn moreWater softener repair
Softener stopped softening? Most causes are repairable and cheaper than replacing.
Learn moreWater softener replacement
When repair stops making sense: replaced, resized and permitted.
Learn moreWater softener maintenance
The annual service that stops a softener quietly failing for months before anyone notices.
Learn moreWater treatment
Softening, filtration and drinking water, matched to what is actually in valley water.
Learn moreWater filtration
Carbon, sediment and reverse osmosis, for taste, smell and clarity rather than hardness.
Learn moreFixtures and installs
4 servicesFaucet repair and installation
Drips, stiff handles, low flow and new fixture installs, on any brand.
Learn moreToilet repair and installation
Running, leaking, rocking or clogged, plus replacements and new installs.
Learn moreGarbage disposal services
Jammed, humming, leaking or completely dead, repaired or replaced.
Learn moreFixture installation
Sinks, tubs, showers, valves and everything else that connects to the system.
Learn moreWhy water softeners matter this much in Las Vegas
Las Vegas has some of the hardest municipal water in the country, and it is the single biggest reason plumbing equipment here falls short of its rated life. This is published by the water district, and you can check it yourself.
- Las Vegas tap water is published at 280 parts per million as calcium carbonate, which works out to about 16 grains per gallon. (Las Vegas Valley Water District, Water Quality Summary)
- The US Geological Survey classes water above 180 milligrams per litre as very hard. Las Vegas runs at roughly 1.6 times that threshold. (USGS, Hardness of Water)
- Calcium and magnesium are the two minerals behind hard water, and the water district is clear that neither is a health risk. Hard water is an equipment and fixture problem, not a safety problem. (Las Vegas Valley Water District, Water Quality FAQs)
That is why we treat water softeners as core plumbing work rather than an add-on. Installation, repair, replacement and annual maintenance, on all makes and models.
Areas we serve in Clark County
Each area page covers the housing profile and, usefully, which building department issues a plumbing permit on your street.
Las Vegas
Permits: City of Las Vegas Department of Building and Safety
Local detailsNorth Las Vegas
Permits: City of North Las Vegas Building and Safety
Local detailsHenderson
Permits: City of Henderson Building and Fire Safety
Local detailsSummerlin
Permits: City of Las Vegas, with Summerlin South in unincorporated Clark County
Local detailsSpring Valley
Permits: Clark County Department of Building and Fire Prevention
Local detailsEnterprise
Permits: Clark County Department of Building and Fire Prevention
Local detailsParadise
Permits: Clark County Department of Building and Fire Prevention
Local detailsCentennial Hills
Permits: City of Las Vegas Department of Building and Safety
Local detailsSunrise Manor
Permits: Clark County Department of Building and Fire Prevention
Local detailsBoulder City
Permits: City of Boulder City Building Department
Local detailsPlumbing guides for valley homeowners
Straight answers with sources, so you can check them.
Las Vegas hard water
The published numbers, where they come from, and what they do to your plumbing.
Read the guideWater softener cost
Published market ranges, the things that actually move the price, and how to read a quote.
Read the guideWater heater cost
Tank versus tankless, what drives the number, and the code items that are not optional.
Read the guideShutting water off
Find it now, not at 2am with water spreading across the floor.
Read the guideSlab leak signs
Warm floor, a bill that jumped, water running with everything off. What it means.
Read the guidePlumbing permits
Which office issues yours depends on your street, not your mailing address.
Read the guideChoosing a plumber
How to check a licence in two minutes, and the warning signs worth walking away from.
Read the guideCommon questions
How hard is Las Vegas water exactly?
The water district publishes 280 parts per million, about 16 grains per gallon, in its water quality summary, and 291 parts per million or 17 grains per gallon on its FAQ page. The USGS threshold for very hard water is 180, so the valley is well past it either way.
Will softened water taste salty?
No. Ion exchange adds a small amount of sodium proportional to the hardness removed, far below the level you would taste. If sodium intake is a medical concern, potassium chloride is the alternative, and many homes keep one unsoftened cold tap for drinking.
Do I need a permit?
In unincorporated Clark County, yes, a water conditioning system needs a permit and an inspection whether a homeowner or a company installs it. Homes inside a city permit through that city.
Is someone really there at 3am?
The call center is staffed 24 hours a day, 7 days a week, so a person answers. How fast a plumber can physically reach you depends on who in the network is available and where you are in the valley, and we will be straight with you about that on the call.
Should I shut the water off before calling?
Yes, if water is actively escaping. Shutting the main is the cheapest thing anyone does all night. Then call.
Does Punctual Plumber Pros do the plumbing work?
No. We run the call center and the scheduling, and we match you with an independent plumber who does the work under their own licence and insurance. Being matched with a plumber is free to you.
Tell us what is going on
One call is all it takes. A person picks up at any hour, works out what the job actually needs, and gets you scheduled with a plumber who covers your area. There is no charge to be matched.